Online Privacy Policy / Statement of Privacy: Because we offer opt-in for your email address for our newsletters and your text phone number for some messages throughout the month:
Cheyne Ranch, Inc. – Privacy Policy
Effective Date: January 1, 2023
Cheyne Ranch, Inc. (“Cheyne Ranch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you interact with our programs, website, messaging services, and online learning platforms.
1. Information We Collect
We may collect the following information when you engage with Cheyne Ranch:
Name
Email address
Phone number
Program participation details
Volunteer or student status
Any information you choose to provide through forms, registrations, or communication
2. How We Use Your Information
We use your information to:
Communicate about programs, scheduling, and participation
Send newsletters and updates (if you opt in)
Send text messages related to your involvement (if you opt in)
Provide access to training materials and courses (including Thinkific)
Improve our services and communication
3. Email and SMS Communications (Including Quo)
If you choose to opt in to receive emails or text messages:
You may receive occasional updates, reminders, or program-related information
You can unsubscribe from emails at any time
You can opt out of text messages at any time by replying STOP
We do not sell, rent, or share your email address or phone number for marketing purposes.
4. Text Messaging and Third-Party Providers
Cheyne Ranch uses third-party service providers (including Quo and related messaging platforms) to deliver SMS communications.
We may share your information with these providers solely to facilitate messaging services, including:
Platform providers
Phone carriers
Vendors that support message delivery
Important:
Text messaging originator opt-in data and consent will not be shared with any third parties for purposes unrelated to providing messaging services.
5. Online Learning Platform (Thinkific)
We use Thinkific to host training materials, lessons, and educational content.
When you access our courses through Thinkific:
Your name, email address, and course progress may be stored within the platform
This information is used only to provide access to courses and track completion
We do not sell or share your personal information collected through Thinkific with third parties for marketing or unrelated purposes.
6. Sharing of Information
We may share personal information only in the following limited circumstances:
With service providers who help us operate programs (e.g., email, SMS, course platforms)
If required by law or legal process
With affiliated entities, if applicable, under the same privacy standards
We do not sell personal data to third parties.
7. Data Security
We take reasonable measures to protect your information and work with trusted platforms that maintain appropriate security standards. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You have the right to:
Opt out of email communications
Opt out of text messaging at any time
Request updates or corrections to your information
9. Children’s Privacy
We collect information related to minors only as necessary for program participation and with parent or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Cheyne Ranch, Inc.
info@cheyneranch.com
(407) 205-7744